About us

An experienced team of home improvement specialists

With over 35 years of industry experience, the In2Serve team comprises of highly skilled and highly trained home improvement specialists who are committed to providing you with the best possible products and services. Consisting of dedicated sales, installation, customer care and management divisions, you can be assured that In2Serve are able to provide you with a comprehensive service, and have the right personnel to guide you through the home improvement process.

Having served all across the North East, we have always ensured that we are at the forefront of product development to provide our customers with the best products available, making sure we stand out as one of the region’s leading home improvement companies. We are constantly updating our product range to respond to industry innovations, cater for consumer demand and stay ahead of our competitors.

A company who puts you first

At In2Serve we operate on a core set of principles: to supply you with top quality products, provide affordable and transparent pricing, and also provide you with the highest levels of customer service. To achieve our company values, we provide a high quality, regularly updated product range at affordable pricing, along with high levels of customer care at every step of the home improvement process. Our services also don’t stop after a project’s completion, as we offer an aftercare service for any problems and queries you may have, as well yearly maintenance checks. Whatever you need, In2Serve are always here to help, and ensure that we put your needs first.


For additional peace of mind that all of our work is carried out to the highest standards, In2Serve are a fully accredited company, including the following accreditations:

Home Improvement Protection approved

Home Improvement Protection – This gives you peace of mind if we were to cease trading when guarantees are still valid – it covers a wide range our home improvement products and highlights our duty of care to our customers.

Halo Approved Installer

Approved Halo Installer – Being accredited with approval from this scheme demonstrates our commitment to quality with our uPVC products. To gain membership, installers have to prove they are experts in the field, and only offer genuine products that will benefit customers.

Why choose In2Serve?

  • A team with over 35 years of home improvement experience
  • A regularly updated product range to include the latest technologies and innovations
  • Multiple dedicated divisions to guide you through the whole home improvement process
  • Unparalleled levels of customer service
  • Aftercare and yearly maintenance checks service
  • Fully accredited company for peace of mind